Biography
For more than two decades, I have empowered workforces to take accountability for performance excellence, transforming legacy operating environments to create robust, sustainable platforms for future growth. With experience gained right across the business value chain from commercial operations and P&L management right through to marketing, communications, sales and business development, I bring a clear viewpoint and advanced understanding of interdependencies, levers and risk in shaping unique solutions to ongoing business challenges.
Critically, I understand the difference between stakeholder engagement and management. Through the lenses of ‘up, down, across and out’, I help organisations to thrive. In leadership roles with the Spotless Group Holdings (ASX: SPO), Australian Red Cross Blood Service and more recently executive positions at GoodStart Early Learning, The Salvation Army Aged Care Plus and specialist consulting firm, Collaborateur, I have orchestrated and led major programs of change that have re-invigorated established companies. By placing people at the heart of transformational strategies, I improve employee engagement and maximise customer satisfaction and in turn, maintain financial strength.
On a personal level, I seek to apply a servant leadership philosophy, believing that for an organisation to succeed, I must remove the roadblocks and coach others to do their job well. I set high, but achievable standards, exercise honesty during times of difficulty and engender the support of my colleagues to craft sustainable solutions to complex business challenges. Similarly, I work hard to understand people and their currency, identifying individualised ways to engage and inspire. I love nothing more than helping others to achieve their goals.