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Dr Claire Mason

Principal Research Scientist

https://people.csiro.au/M/C/Claire-Mason

Biography

The design, implementation and use of technology must be informed by an understanding of human and organisational behaviour. My background in organisational psychology allows me to serve as a bridge between technology stakeholders (whose objectives determine what it is that we want to technology to enable), technology developers (who deliver the technology that enables these affordances) and end users (whose choices about how and when to make use of the technology ultimately determine its impact).

By strengthening these linkages and improving our understanding of the impacts of technology, we maximise the social, environmental and economic benefits of technology in Australia. I lead a multidisciplinary team of economists, computer scientists, and social researchers who deliver technology roadmaps, AI-based platforms (e.g., the Indigenous Jobs Map), workforce and skills research, psychology experiments and economic modelling.

My recent work leading the Skills project for CSIRO's Collaborative Intelligence Future Science Platform has built deep expertise on skills for collaborating with AI and workforce impacts (performance, motivation, learning) of AI use. My research has been covered by the ABC's 7:30 Report, The Australian, and the Australian Financial Review, and published in journals such as Nature Human Behaviour, Journal of Applied Psychology, Journal of Organizational Behavior, and Journal of Occupational Health Psychology. I am regularly invited to present at Industry conferences and networking events.

Academic Qualifications

  • 2001

    Doctor of Philosophy

  • 1993

    Bachelor of Arts with honours (Psychology)

Professional Experiences

  • 2000-2008

    Lecturer & Postdoctoral Fellow
    Queensland University of Technology

  • 1999-2000

    Project Officer, Corporate Development
    Royal Brisbane and Women's Hospital

  • 1995-1996

    Change Management officer
    Accenture

Achievements and Awards

  • 2003

    Deans Award Faculty of Business
    Queensland University of Technology

  • 1993

    University Medal
    University of Queensland

  • 1993

    Australian Psychological Society Prize
    University of Queensland

  • 1993

    Henry Law Prize
    University of Queensland

Publications